

Frequently Asked Questions
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What are your hours of operation?We are available for sessions on Mon - Fri: 10 AM - 6 PM. Don't hesitate to contact us for a free 15-minute phone consultation.
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How much are the counseling sessions?It's important to remember that your mental health is an investment, just like many things in life. As your counselor, we are dedicated to going through this journey with you. A 45 to 60-minute session with an LPC costs between $120 and $155, and with an LPC Associate costs between $95 and $115. Sessions over 60 minutes will have an additional cost.
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Do you accept insurance?Yes, we do accept Aetna, Blue Cross & Blue Shield of Texas, Cigna, Optum, Oxford, United Healthcare, and Oscar Health. Please reach out to your insurance company to verify your coverage beforehand. If you are a private pay client, you can always request an itemized "superbill" to submit directly to your insurance company for reimbursement if covered. LPC Associates can provide a "superbill," but it may or may not be covered. Please check with your insurance provider before submitting "superbills."
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How long are the sessions?A session can range from 45 minutes to 60 minutes. You can request an 80-minute session for an additional fee.
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How often will we meet?Typically, we will begin with weekly sessions. Starting with weekly sessions allows us to get to know each other and build a foundation addressing your concerns. Once we feel your concerns are addressed and you have developed the proper working tools, we may shift to bi-weekly or monthly sessions if it is a better fit for your needs.
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What is your cancellation policy?We ask that you provide a 24-hour notice for all cancellations. A session fee will be charged for cancellations after the 24-hour time frame and for no-shows.
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What should I expect in the first session?The first session is considered an intake session where you will have an opportunity to elaborate more on your concerns, needs, and goals. As your counselor, we will ask questions to help us learn more about your relevant experience and history while learning more about you as an individual. During the session, we will identify treatment goals and the frequency of your follow-up sessions.
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Does Telehealth work as well as in-person therapy?Yes, Telehealth therapy is just as beneficial as in-person therapy. The benefits include convenience and comfort at your own home and consistent access to your counselor. It is also safe, secure, and easy to use. We are available via Telehealth to the entire Texas population. Just give us a call for a free 15-minute consultation.

Good Faith Estimate
You have the right to receive a “Good Faith Estimate”
explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
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You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
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If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
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If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate and the bill.
For questions or more information about your right to a Good Faith Estimate, visit
www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-
800-985-3059.
PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.